We hope that your first quarter of 2021 was successful and that you have also been well in terms of health. We are still in the midst of very demanding times that require a lot from us. We hope that the coming months will bring us all some relief.

In our current newsletter we give you a small preview of the innovations of our upcoming ACC version V22, which will be released in November 2021. Thanks to your numerous feedback, we can further enhance the usability in this version, continuously expand the functionalities and increase the transparency with the help of additional display options. Let yourself be surprised!

In today's newsletter you can also find out about releases and discontinuations that have been or will be made.

Now have fun reading and stay healthy.
Your Alarm IT Factory team

WinCC 7.5 SP2 - release for ACC V21
The SCADA system version WinCC 7.5 SP2 released by Siemens earlier this year has been approved for the current ACC version V21 after detailed test runs.

PCS7 V9.1 - Compatibility with ACC V21
Siemens has released the new version SIMATIC PCS7 V9.1. We will check it for compatibility with our current ACC version V21 as soon as possible. We will inform you immediately about the official delivery release with ACC V21 or ACC V22.

Internet Explorer 11 - Discontinuation for ACC V22
Microsoft is gradually ending support for Internet Explorer 11. In the future, Microsoft 365 services will no longer support the browser.

Microsoft Teams was the first app to end support for IE11 at the end of November 2020. Other Microsoft services will follow on August 17, 2021. After that, access is no longer possible - or only limited use.

In order to be able to guarantee our customers a secure solution with comprehensive functionality, the ACC version V22 released in November 2021 will no longer support Internet Explorer 11. We recommend our customers to use an alternative browser that we support, such as Microsoft Edge or Google Chrome. We are happy to advise you on this. You can reach us via e-mail or phone (+49 711 62 007 69-66) or via our contact form.

Even more service for you
We keep growing! We are very pleased that our sales team was strengthened by a new colleague in May. In this way, we continue to guarantee you the best possible service and have taken another step towards the continuous expansion of our team.

We are still looking for committed colleagues - not only for our sales team, but also for the areas of support, development and control technology. You can find our vacancies on our Homepage. If you are interested in working in our young, dynamic and ambitious company, we look forward to receiving applications by email bewerbung@alarm-it-factory.de.

ACC V22 - The new functions
1) Monitoring of the entire alerting chain

For ACC version V22, the monitoring option has been expanded to include the following features:

  • An easy and intuitive interface for configuring and displaying runtime data.
  • The entire alarming process can be fully monitored - from the PLC to the end device.
  • Cyclic tests check the availability of control systems, agents, channels, the telecommunications infrastructure and all other ACC components. Administrators are notified immediately in the event of irregularities. The result is also available to external systems for visualization.

As of ACC V22, the Monitoring option replaces the previous System Monitoring option and offers additional features. The basic Monitoring functions are included free of charge in the scope of delivery of ACC V22 and subsequent versions.

2) ACC App - Extensions

  • In case an app user has forgotten the password, this can be reset directly in the app.
  • Man-in-the-middle protection secures the app from external attacks, enabling even more secure use.
  • Contact persons for plants/installations can be displayed and contacted directly in the app.

3) Dashboard - New Widgets

  • Channels and agents widget: Display of the status of the individual ACC components such as channels, agents, ACC core system as well as the alarms of the last 8 or 24 hours per channel and agent.
  • Contract widget: Display of the most important data relating to your existing support and upgrade contract, such as contract number, service and response times, hotline number and company-internal contact person.
  • Performance widget: Display of the current utilization of hard disk, CPU and RAM.

4) Channel Swisscom eAlarm

The Swisscom eAlarm channel is a connection to the alarming service from Swisscom. It allows sending messages to pagers, by email or also by SMS via the provider Swisscom.

5) Further development OPC UA agent

  • Support of all common security mechanisms of OPC UA
  • Integration of the OPC UA agent into monitoring

6) Option Team Plan

Extension of the team plan website for optimized display of data on participants, statuses, service levels and escalation levels:

  • The columns "Description" and "Status" can be hidden as required
  • The column height is flexible (slider)
  • Optimized tooltip
  • General display in the "Compact" theme

We would be happy to present our new version ACC V22 to you personally. Visit us at the SPS 2021.

The Smart Production Solutions takes place from 23.-25. November 2021 in Nuremberg. You can find more information about our trade fair presence in our Website