we hope you are well and that you are still successfully getting through the continuing hard times. Today's newsletter is all about our new version ACC V22,which has been available since November. Let yourself be inspired by the numerous new features that the new release offers.

We also invite you to join us at the upcoming SPS 2021 in Nuremberg. Furthermore, we introduce you to our new corporate website in a fresh design and inform you about the discontinuation of old ACC versions.

Enjoy reading and stay healthy.
Your Alarm IT Factory team

You can read the online version of our current newsletter here .
The text version follows below:


Visit us at the SPS 2021
Visit us from 23.-25.11.2021 at the SPS 2021 in Nuremberg, Germany.
Smart Production Solutions is an international trade fair in the field of industrial automation and the annual highlight of the automation industry. With its unique concept, it covers the entire spectrum of smart and digital automation - from simple sensors to intelligent solutions, from what is feasible today to the vision of a comprehensively digitized industrial world.

We are also in with our own booth Hall 5, Stand 238 at the SPS 2021 represent. We would be happy to present our new ACC V22 to you there personally.
The SPS 2021 is a 2G event. 

Update: The SPS 2021 has been cancelled by the organizer.


New Alarm IT Factory corporate website
With the relaunch of our corporate website, our homepage now awaits you in a modern and fresh design. The new user interface allows you to quickly and easily gain an insight into our products and services relating to the ACC and Control Technology. See yourself - we look forward to your feedback.


Delivery release of the new version ACC V22
The new version is available: As of 01.11.2021 we have published our new release ACC V22 .
Let yourself be inspired by numerous optimizations and new features.

Note to our support and upgrade contract customers:
You will be contacted in the next few weeks by our sales or support team regarding the upgrade of your system to the new version ACC V22.

The new functions of the ACC V22 at a glance:

1) ACC dashboard

  • Channel and agent widget: Visualization of the status of the individual ACC components such as channels, agents, ACC core system as well as the alarmings for the last 24 hours per channel and agent.
  • Performance Widget: Display of the current utilization of hard disk, CPU and RAM.

2) ACC app

  • Reset password: The password can be reset by the employee directly in the app.
  • Contact person: An internal contact person can be displayed within the app and can be contacted directly by email or phone in the event of a problem.

3) ACC user interface

  • The configuration of the ACC (database) can be backed up and restored with just a few clicks.
  • Service teams can be added to alarm groups via drag & drop. The order of the service teams corresponds to the order in the ACC archive.
  • The alarming history can be filtered via the archive filter.

4) Option Monitoring (formerly: system monitoring)

As of ACC V22, the option monitoring replaces the previous option system monitoring and offers additional features. The basic functions are included free of charge with ACC V22 and subsequent versions.
The new features:

  • An easy and intuitive interface for configuring and displaying runtime data.
  • The entire alarming process can be fully monitored - from the PLC to the end device.
  • Cyclic tests check the availability of control systems, agents, channels, the telecommunications infrastructure and all other ACC components. Administrators are notified immediately in the event of irregularities. The result is also available to external systems for visualization.

5) Swisscom eAlarm channel

The channel Swisscom eAlarm is a connection to the alarm service from Swisscom. It enables messages to be sent to pagers, by e-mail or also by SMS via the provider Swisscom.

6) Agent OPC UA

Integration of the OPC UA agent into the option Monitoring and support of many common security mechanisms of OPC UA:

  • Security mode: Sign or SignAndEncrypt (signed or signed and encrypted)
  • Cryptographic algorithms: e.g. B. Basic256, Basic256Sha26, etc. (is provided by the OPC server)
  • User authentication: Anonymous login or login with username / password
  • Certificates: Secure communication through the exchange of certificates between the OPC UA agent and the OPC UA server.

7) Option Team Plan

Extension of the team plan website for optimized display of data on participants, statuses, service levels and escalation levels:

  • The columns "Description" and "Status" can be hidden as required
  • The column height is flexible (slider)
  • Optimized tooltip
  • General display in the "Compact" theme

We would be happy to provide you with the new version ACC V22 at a non-binding and free webinar personally. Simply contact us via our contact form or call us. We are happy to hear from them.


Upcoming discontinuations: ACC V5.0 and V5.1
The following ACC versions will be discontinued in 2022:

  • ACC V5.0 as of March 31, 2022
  • ACC V5.1 as of October 31, 2022

After discontinuation, no extensions are available for these versions, and technical support will be stopped.

Are you affected by the discontinuations?
Please contact us. We are happy to advise you regarding an upgrade.


You can read the online version of our current newsletter here .