Alarm Control Center V22

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    Updated annually: Innovations in the Alarm Control Center V22

    Alarm Control Center V22

    In order to ensure reliable transmission of the alarms from the production control system to the end device, we update the software version of our alarm control center every year.

    This means that a new version of our alarm management solution is available to you every year. Each version includes numerous new features and optimizations that further improve the overall usability and scope of the Alarm Control Center.

    In addition, the new versions are compatible with the current control system versions as well as the versions of Microsoft Windows and Microsoft SQL Server.

    Alarm Control Center V22

    In order to ensure reliable transmission of the alarms from the production control system to the end device, we update the software version of our alarm control center every year.

    This means that a new version of our alarm management solution is available to you every year. Each version includes numerous new features and optimizations that further improve the overall usability and scope of the Alarm Control Center.

    In addition, the new versions are compatible with the current control system versions as well as the versions of Microsoft Windows and Microsoft SQL Server.

    Here you can find the most important new features of the Alarm Control Center in version V22:

    Monitoring of the entire alerting chain

    As of version V22, the basic functions of the Monitoring option are included in the scope of delivery of each ACC. The option has also been expanded to include additional features.

    You have an intuitively operable and clear interface for configuring and displaying the runtime data. In addition, the entire alarm path can now be fully monitored - from the PLC to the end device. Cyclic tests check the availability of control systems, agents, channels, the telecommunications infrastructure and all other ACC components. If irregularities occur, the administrators are notified immediately.

    Alarm Control Center V22
    Alarm Control Center V22

    Monitoring of the entire alerting chain

    As of version V22, the basic functions of the Monitoring option are included in the scope of delivery of each ACC. The option has also been expanded to include additional features.

    You have an intuitively operable and clear interface for configuring and displaying the runtime data. In addition, the entire alarm path can now be fully monitored - from the PLC to the end device. Cyclic tests check the availability of control systems, agents, channels, the telecommunications infrastructure and all other ACC components. If irregularities occur, the administrators are notified immediately.

    Alarm Control Center V22

    Comfortable Innovations for our iPhone and Android app

    Greater comfort leads to greater acceptance among users, automated settings to more efficiency in alarm management.

    For ACC V22 we have integrated further new features into our apps for iOS and Android. The participant status can now be automatically reset to Present after a configurable time interval. For example, the employee receives After a meeting, for example, the notifications on his smartphone are automated again without having to set the participant status manually.

    In addition, the apps have been expanded with the function that contact persons for plants/plants can be displayed and contacted in the app. The password can now also be reset by the user directly in the app. Man-in-the-middle protection also protects the apps from external attacks and enables even safer use.

    Alarm Control Center V22

    Comfortable Innovations for our iPhone and Android app

    Greater comfort leads to greater acceptance among users, automated settings to more efficiency in alarm management.

    For ACC V22 we have integrated further new features into our apps for iOS and Android. The participant status can now be automatically reset to Present after a configurable time interval. For example, the employee receives After a meeting, for example, the notifications on his smartphone are automated again without having to set the participant status manually.

    In addition, the apps have been expanded with the function that contact persons for plants/plants can be displayed and contacted in the app. The password can now also be reset by the user directly in the app. Man-in-the-middle protection also protects the apps from external attacks and enables even safer use.

    The function has also been optimized so that messages can be accepted or rejected directly in the push notification. This is quick and it is no longer necessary to open the notification on the app. With the Apple Watch, you can now accept or dismiss the notification right on your watch.

    Alarm Control Center V22
    Alarm Control Center V22

    The function has also been optimized so that messages can be accepted or rejected directly in the push notification. This is quick and it is no longer necessary to open the notification on the app. With the Apple Watch, you can now accept or dismiss the notification right on your watch.

    Alarm Control Center V22

    Clear dashboard – new widgets for the ACC homepage

    Everything in view. The dashboard, with its simple and clear user interface, represents the start page of the ACC.
    The different information about the ACC is displayed transparently in individual widgets. With the V22, the dashboard has now been expanded. The newly developed channel and agent widgets show the alerts of the last 8 or 24 hours per channel or agent. The added performance widget provides information about the current utilization of hard disk, CPU and RAM.

    Alarm Control Center V22

    Clear dashboard – new widgets for the ACC homepage

    Everything in view. The dashboard, with its simple and clear user interface, represents the start page of the ACC.
    The different information about the ACC is displayed transparently in individual widgets. With the V22, the dashboard has now been expanded. The newly developed channel and agent widgets show the alerts of the last 8 or 24 hours per channel or agent. The added performance widget provides information about the current utilization of hard disk, CPU and RAM.

    New Swisscom eAlarm channel

    Cooperation with the Swiss telecommunications company Swisscom.

    As of version V22, the Swisscom AG eAlarm alarm service can be connected to the ACC with the Swisscom eAlarm channel. With eAlarm, emergency services and employees can be alerted and notified quickly, easily and securely. The new channel enables messages to be sent to pagers, by e-mail or by SMS via the Swiss provider's network.

    Alarm Control Center V22
    Alarm Control Center V22

    New Swisscom eAlarm channel

    Cooperation with the Swiss telecommunications company Swisscom.

    As of version V22, the Swisscom AG eAlarm alarm service can be connected to the ACC with the Swisscom eAlarm channel. With eAlarm, emergency services and employees can be alerted and notified quickly, easily and securely. The new channel enables messages to be sent to pagers, by e-mail or by SMS via the Swiss provider's network.

    Alarm Control Center V22

    Improved agent for OPC UA

    The OPC Unified Architecture is a platform-independent, service-oriented architecture. It integrates the functionality of the previous OPC Classic standard into an expandable framework. The previous agent in the ACC for this standard made it possible to read the necessary data such as message text or alarm group from the OPC server and then use it for alarming.

    ACC V22 now has an extended ACC user interface to easily transfer existing connections with the OPC DA standard to the new world. This means that the existing configuration of an OPC DA agent in Excel can simply be transferred to the Excel template of the OPC UA agent and imported directly using an import function. The OPC UA agent supports all common OPC UA security mechanisms and is integrated into the new Monitoring option.

    Alarm Control Center V22

    Improved agent for OPC UA

    The OPC Unified Architecture is a platform-independent, service-oriented architecture. It integrates the functionality of the previous OPC Classic standard into an expandable framework. The previous agent in the ACC for this standard made it possible to read the necessary data such as message text or alarm group from the OPC server and then use it for alarming.

    ACC V22 now has an extended ACC user interface to easily transfer existing connections with the OPC DA standard to the new world. This means that the existing configuration of an OPC DA agent in Excel can simply be transferred to the Excel template of the OPC UA agent and imported directly using an import function. The OPC UA agent supports all common OPC UA security mechanisms and is integrated into the new Monitoring option.

    Enhancements to the Teamdispo option – optimized display of participant data

    The Teamdispo option is used to display and manage participants in service teams. Participants can be activated or deactivated for each shift using a matrix by ticking and unchecking in a service team. Additional functions have been added to the option in the new ACC V22 version for optimized display and easier handling.

    The "Description" and "Status" columns can now be hidden as required and the column height can be flexibly varied. The option also offers an improved tool tip and is generally displayed in the clear "Compact" theme.

    Alarm Control Center V22
    Alarm Control Center V22

    Enhancements to the Teamdispo option – optimized display of participant data

    The Teamdispo option is used to display and manage participants in service teams. Participants can be activated or deactivated for each shift using a matrix by ticking and unchecking in a service team. Additional functions have been added to the option in the new ACC V22 version for optimized display and easier handling.

    The "Description" and "Status" columns can now be hidden as required and the column height can be flexibly varied. The option also offers an improved tool tip and is generally displayed in the clear "Compact" theme.

    And here are other innovations that the Alarm Control Center V22 will offer you:

    Configuration backup and restore via the ACC user interface

    Change of client without logging in again

    Add service teams to alarm groups via drag & drop

    Archive: Alert history can be filtered

    And much more…

    Are you interested in our new ACC version 22?

    Then request an offer directly. We would be happy to advise you on your options.

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