IT support employee / IT customer support (m/f/d)

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    IT support employee / IT customer support (m/f/d)
    IT support employee / IT customer support (m/f/d)

    To expand our support team, we are looking for a full-time or part-time IT support employee (m/f/d) for the Alarm Control Center.

    Your tasks

    • You are the contact person for customers with technical questions about the Alarm Control Center alarm management system
    • With your specialist knowledge, you advise our customers on the phone, via e-mail, via remote access and also support them on site
    • They carry out software and system tests
    • You create technical documentation
    • You support the sales department with technical questions

    Your profile

    • Professional experience in technical IT support and customer service
    • Good English and German language skills, both written and spoken
    • High level of commitment and enjoyment of technical challenges
    • Good communication skills
    • Preferably completed vocational training, e. g. in the fields of IT system electronics, system management, system integration, etc. or studies in the field of information technology, e. g. IT management, software development or comparable qualification such as IT specialist (m/f/d)
    • Willingness to travel - within the DACH region, around 6 assignments a year with 2 overnight stays each
    • Experience in the field of telecommunications is an advantage
    • Basic knowledge of the programming languages C++ and C# as well as the Windows operating systems is desirable

    What we offer you

    • A varied range of responsibilities
    • Short clarification and decision paths
    • A high degree of independence and personal responsibility
    • Diverse opportunities for further training
    • Flexible working hours and attractive remuneration
    • A workplace in spacious offices in the heart of Stuttgart
    • Individual training

    Have we sparked your interest?

    Then send us your application documents, preferably using the form below E-mail or feel free to call us.

    Visit us on   IT support employee / IT customer support (m/f/d)

    Application

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