IT support employee / IT customer support (m/f/d)

You can work well in a collegial and respectful atmosphere.

We offer you as

IT support employee / IT customer support (m/f/d)

varied and demanding tasks, spacious premises, good transport connections and the infrastructure in the heart of Stuttgart, e.g. B. going out for lunch with colleagues.

Are you a team player and enjoy planning and implementing your own projects and solution concepts? Then enrich our support team as an IT support employee / IT customer support (m/f/d) full-time or part-time at the earliest possible date.

Your tasks

• You are the contact person for customers with technical questions about the Alarm Control Center alarm management system
• With your specialist knowledge, you advise our customers on the phone, via e-mail, via remote access and also support them on site
• You carry out software and system tests
• You support sales with technical questions

your profile

• Professional experience in technical IT support and customer service
• Good German and English skills, both written and spoken
• High level of commitment and enjoyment of technical challenges
• Good communication skills
• Preferably completed vocational training, e. g. in the fields of IT system electronics, system management, system integration, etc. or studies in the field of information technology, e. g. IT management, software development or comparable qualification such as IT specialist (m/f/d)
• Willingness to travel - within the DACH region, around 6 assignments a year
• Experience in the field of telecommunications is an advantage
• Basic knowledge of the programming languages C++ and C# as well as the Windows operating systems is desirable

What we offer you

• Team-oriented working environment with short clarification and decision-making paths
• Diverse and individual training opportunities
• Flexible and family-friendly working hours
• Attractive remuneration
• A workplace in spacious offices in the heart of Stuttgart and at the same time the opportunity to work from a mobile office

We value diversity at the Alarm IT Factory. We therefore expressly welcome all applications, regardless of origin, gender, nationality, religion and ideology, physical abilities, age and sexual orientation.

Have we sparked your interest?

Then send us your meaningful application with salary expectations and earliest possible starting date, preferably using the form below or by email E-mail. Your contact person is Ms. Aylin Sen.

If you have any questions, you can also contact Ms. Sen by phone on 0711 62 007 69-20.

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