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Our control technology team supports you in all matters relating to your control system.
Regardless of whether you need support for your production or building control system, the control system for the data center, supply/disposal or another application case. Through our employees' years of experience, we can also find a good solution for you.
We have Expertise in a variety of control systems, in particular, from the SIMATIC WinCC family. In addition, we support our customers with individual control solutions.
The connection of system controls, to Create visualizations, and evaluation, system maintenance, and Support of the final solution, as well as training of your employees are part of our broad offer of Services for your control system.
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With the channel for Voice Output of the Alarm Control Center the responsible parties are alerted by a call to a landline or mobile phone. The message notification can be sent by a predefined voice message or with the help of text-to-speech. Here the message is automatically converted into speech and read out to the recipient.
Participants can accept or reject the message directly at the push of a button. Various alarm scenarios can be implemented in connection with the escalation system, so that delivery and processing of a message is always guaranteed.
With the channel for Voice Output of the Alarm Control Center the responsible parties are alerted by a call to a landline or mobile phone. The message notification can be sent by a predefined voice message or with the help of text-to-speech. Here the message is automatically converted into speech and read out to the recipient. Participants can accept or reject the message directly at the push of a button. Various alarm scenarios can be implemented in connection with the escalation system, so that delivery and processing of a message is always guaranteed.
With the Voice Output channel, the called party is guided through a dialog using predefined announcements. In this dialogue, the options are explained to the participant. If it is a message that requires an acknowledgment, it can be accepted or rejected by pressing a key. Identification can be configured to ensure that a person has answered the call and not a mailbox. Identification also takes place at the beginning of the call by pressing a key.
In order to alert participants, you can choose between two types of announcements for the Voice Output channel: self-defined wave files or dynamically generated message text via a text-to-speech engine. With wave files, predefined wave files are played back as a message text announcement on the phone. With text-to-speech, the message text is automatically synthesized using a pre-installed text-to-speech engine and then played back.
Flexibility and compatibility are important for an alarm management system. The Voice Output channel of the Alarm Control Center uses the Session Initiation Protocol (SIP). This protocol enables the connection to VoIP telephone systems or also to SIP providers on the Internet. Also a connection via LTE/4G via SIM card as well as from ISDN and analogue telephone connections is possible with the help of additional hardware. Feel free to contact us!
Contact us! An alarm management system that is compatible with your existing telephone system is required for the transmission of an alarm message via voice output. We would be happy to advise you in detail.
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